Have a question about your order, sizing, or partnership? We'd love to help.
Store Location
123 Fashion Ave, Suite 400, New York
Phone Line
+1 (800) 555-SIXTEEN
Email Support
support@sixteenclothing.com
Working Hours
Mon - Sat: 9:00 AM - 8:00 PM
Send Us A Direct Message
Flagship Store & Showroom
Visit our flagship store in Rio de Janeiro to explore our full physical collections, try on custom tailored jackets, and consult with our personal stylists.
Frequently Asked Questions
What is your shipping policy?
We offer free express shipping on all domestic orders over $100. Standard orders ship within 1-2 business days.
How do I process a return or exchange?
Returns are free and accepted within 30 days of delivery provided items are unworn with original tags attached.
Are your clothing materials sustainably sourced?
Yes, 100% of our organic cotton and denim are GOTS-certified, and our packaging is 100% biodegradable.